Medical Reception and Terminology Course Bundle

Medical Reception and Terminology Course Bundle 150 Study Hours

Payment Plan From Only $15 per week

150 Study Hours

Lifetime Access Available Worldwide

$2040 $1,499

Enrol Now

Transform your career with our specialised Medical Reception and Terminology course. Master Microsoft Office to manage medical practice operations efficiently and develop clear, practical communication skills in a medical environment. Enrol now and take the first step towards a rewarding career in medical administration.

"Doing this course has been a pleasure. I have not studied for quite a few years and hated it while I was at school, but I really enjoyed it. My tutor was helpful whenever I needed assistance. I also found it easy to find the course I wanted to do, and all the information regarding enrolment at my fingertips." - Kay

Step into the world of medical reception through our most comprehensive short course. Learn everything you need to know to manage the day-to-day running of a medical practice. This course delivers the skills and knowledge required to succeed in this industry and corporate management. This course is your perfect starting point for those wishing to start their medical admin career or expand their options.

What will you learn during this course?

This course will teach you to use Microsoft Office to manage the day-to-day running of a medical practice.
You’ll also develop the skills to communicate clearly and effectively in a medical environment.
The Medicare module includes An overview of what Medicare is and how to use it.
Learn the benefit entitlements and rebates available to patients registered with Medicare.
Gain an understanding of Medicare cards and insurance available.

What are the benefits of completing this course?

Gain a Micro-Credential and become a Medical Receptionist
Work with an experienced tutor and other students to complete your course
Gain a practical understanding of Microsoft Word, Excel and Outlook
Learn medical terminology and abbreviations
Increase your chances of a new job or promotion
Get your foot through the door as a medical professional!
You do not require any previous medical training or experience to complete this course.

Enrol now to get instant access to this course and start learning immediately.

ENROL NOW

Why students love learning with us

We don't use dense academic text books. Instead, we design digestible step-by-step modules and high-quality video sessions, backed by 24/7 tutorial support. The lessons are all taught on demand, and assessments are generally short answer or multiple-choice and can be re-taken as many times as needed. They’re perfect for people with busy lives and families who want to better themselves while unlocking better opportunities.

We are CPD endorsed. Completing CPD-endorsed learning gives you CPD Points. These points are recognised by employers. You will receive evidence of your CPD points on your Course Completion Acknowledgement and digital badge issued by Credly.

Enrol at any time and study on your own terms. Assessments are designed to improve comprehension rather than test the recall of facts in a timed setting.

We're here to help, whenever and wherever you need it. Access expert support from a tutor by email or phone (Mon-Fri) or reach us on live chat, 7 days a week.

Our courses are designed in collaboration with institutions, employers and industry experts to equip you with practical, real-world skills that will advance your career and broaden your mind.

Choose how and when you pay for your course. Pay upfront with your credit card or Apple Pay, set up a flexible payment plan or use Afterpay or Latitude Pay to buy now, pay later.

Industry
Aligned

Upon successful completion of this course you will receive a course completion acknowledgement and short form credential for: Medical Reception and Terminology Course Bundle.

We are CPD endorsed. Completing CPD endorsed learning gives you CPD Points. These points are recognised by employers. You will receive evidence of your CPD points on your Course Completion Acknowledgement and digital badge issued by Credly.

Click here to find out more about CPD

CPD stands for Continuing Professional Development (CPD) and is the term used to describe the learning activities professionals engage in to develop and enhance their skills and knowledge. Completing CPD endorsed learning gives you CPD Points. These points can then be used in your portfolio/resume or future career as a professional. Online Courses Australia is endorsed with the CPD Service.

160 CPD POINTS

Digital Badge (Credential)

Along with your OCA Course Completion Acknowledgement, you'll also receive a Digital Badge (from Credly).

What will a Credly digital badge issued by Online Courses Australia do for you?
A quality credential clearly explains what you can do, what you did to earn this and who says you earned it. It is more than a piece of paper.

The digital version of a credential is easy to share online.
The digital version of a credential is secure.
This is a trusted method for real-time verification; it is not self-reported.
You'll see direct connections between skills and jobs.

Unlock your potential and enhance your professional opportunities with these features:

Share your digital badge via LinkedIn and other social platforms
Share your digital badge to a mobile wallet for on-the-job credential verification
Customise your Micro-Credential(s)
Accept, view and share your digital badge in your local language
Access labor market insights for your desired industry

Learn more about how this works

Medical Receptionist
Administration Manager
General Office Manager
Office Manager
Office Assistant

Delivered 100% online, no classroom required

Instant access (simply enrol online, anytime)

Assessments are short-answer and multiple-choice

Fast turnaround on marking (within 1 business day)

One-on-one mentor support

Lifetime Access

Live chat, 7 days a week

Core topics, plus practical simulations, quizzes, observational assessments and supplementary learning resources

Topic 1: Introduction to Medical Administration

MedRec HotDoc New Patient Form Topic 1 — Maya
Medical Administration Supplementary Learning Companion
Medical Reception Topic 1 Quiz

Topic 2: Professional Communication in Healthcare

Professional Communication Supplementary Companion
Medical Reception Topic 2 Quiz & Observational Assessment

Topic 3: Front Desk Operations and Patient Interaction

HotDoc Existing Patient Check-in Simulation Topic 3 - Mrs Tran
Front Desk Operations and Patient Interaction Supplementary Companion
Medical Reception Topic 3 Quiz & Observational Assessment

Conflict Management Situations

MedRec Conflict Management Simulator
MedRec Managing Conflict in the Workplace
MedRec Conflict Management Situations Quiz

Topic 4: Appointment Scheduling and Practice Coordination

Appointment Scheduling and Practice Coordination Supplementary Companion
Medical Reception Topic 4 Quiz & Observational Assessment

Topic 5: Medical Software and Digital Systems

Medical Software Supplementary Companion
Medical Reception Topic 5 Quiz & Observational Assessment

Multitasking Under Pressure

MedRec Multitasking Under Pressure Simulator

Topic 6: Medicare Billing and Patient Payments

Medicare Billing and Patient Payments Supplementary Companion
Medical Reception Topic 6 Quiz & Observational Assessment

Topic 7: Alternative Billing Streams

Alternative Billing Streams Supplementary Companion
Medical Reception Topic 7 Quiz & Observational Assessment

Topic 8: My Health Record

My Health Record Practical Use in Medical Reception Supplementary Companion
Medical Reception Topic 8 Quiz & Observational Assessment

Topic 9: Accreditation and Quality Standards

Accreditation Standards Supplementary Companion
Medical Reception Topic 9 Quiz & Observational Assessment

Topic 10: Infection Prevention and Control

Infection Prevention and Control Supplementary Companion
Medical Reception Topic 10 Quiz & Observational Assessment

Topic 11: Medical Terminology for Medical Receptionists

Medical Terminology for Medical Receptionists Supplementary Companion
Medical Reception Topic 11 Quiz & Observational Assessment

Medical Equipment and Procedure Course

Medical Equipment and Procedures for Medical Reception Staff
Medical Reception Equipment Quiz 1

Audit Typing and Medical Transcription Procedures

Confidentiality Decision-Making
Task Prioritisation Exercise
Practical Workplace Workflow Planning
Specialist Referral Typing and Formatting

Deliver Customer Service

MedRec Deliver and Monitor a Service to Customers
MedRec Deliver Customer Service Quiz

Course Delivery & Start

Start anytime flexible study

Career Salary Range

$45,000 - $90,000

Course mentor

Real-world mentor with industry experience

Do you have any questions?

Call 1300 611 404

Enrol Now

Buy Now Pay Later

Interest Free
Lifetime Access
Unlimited Support

Fortnightly Payment

$374.75

Use Afterpay at Checkout.

Eligibility Applies.

Make 4 interest free payments of $374.75 AUD fortnightly.

Total Cost $1,499

Add to Cart

Best Deal

One Easy Payment
Lifetime Access
Unlimited Support

Upfront Payment

$2040 $1,499

Total Cost $1,499

Add to Cart

Weekly Payment Plan

Interest Free

No Credit Check
Lifetime Access
Unlimited Support

Weekly Payment

$15

$15 per week for 136 weeks
Flexible first payment date
(within 7 days)

Total Cost $2040

Add to Cart

We want you to love what you’re learning!

If your course isn't the right fit, we offer a 7-day cooling-off period so you can either switch to another course or get your money back. No pressure, no hassle — just real flexibility. It's why thousands of students choose OCA for their learning journey.

Related Categories

HR, Management & Communication

Be inspired by industry-led content

August 5

Can I Become A Medical Receptionist With No Experience?

Have you got your heart set on a career in medical administration but don’t have the experience to get you started? Don’t worry, as everyone starts somewhere and by reading our blog, you’ll get the inside track on how to go about things, as well as how you can get the necessary skills with an affordable, flexible online medical administration course. READ MORE

August 13

What’s Life Like Working As A Medical Receptionist?

If you’re considering a career as a medical receptionist, you’ve probably got a few questions about what the role is actually like once you’ve completed your medication administration training. Well, that’s precisely what we’ll be looking at here, as we detail the responsibilities and routine. READ MORE

January 1

The Important Role Medical Receptionists Play In GP Practices

When you walk into a well-run medical practice of any kind, one of the key factors at play is a team of well-drilled medical receptionists. In this blog we look at the important part they play in the smooth management of practices across Australia, as well as showing you how easy it is to get the skills for a rewarding career in the role with a medical admin course from OCA. READ MORE