Conflict Management

Conflict Management 12 Study Hours

Payment Plan From Only $15 per week

12 Study Hours

Lifetime Access Available Worldwide

$795 $599

Enrol Now

Conflict resolution is a critical managerial skill. This short course explores the factors that drive conflict and ways to intervene effectively and facilitate positive outcomes. By learning to identify conflict in its early stages, you'll respond confidently and effectively manage workplace situations before they escalate.

"I was a bit sceptical about using an online course I had only Googled, but they are fantastic ☺ I have just completed my course and it was amazing! Learnt a lot and whenever I needed help, it was always there for me. Never had any dramas and everyone is very friendly. Give it a go, it’s worth it!" - Felicity

Upon completion of this course you’ll be able to:

Identify and assess conflict situations
Clarify the factors and issues relevant to conflict while exploring possible resolutions using appropriate communication techniques
Conduct conflict resolution meetings with involved parties and know when to refer to mediation or counselling processes
Record and use lessons learnt in order to improve service delivery and organisational policy

Enrol now to get instant access to this course and start learning right away.

ENROL NOW

Why students love learning with us

We don't use dense academic text books. Instead, we design digestible step-by-step modules and high-quality video sessions, backed by 24/7 tutorial support. The lessons are all taught on demand, and assessments are generally short answer or multiple-choice and can be re-taken as many times as needed. They’re perfect for people with busy lives and families who want to better themselves while unlocking better opportunities.

We are CPD endorsed. Completing CPD-endorsed learning gives you CPD Points. These points are recognised by employers. You will receive evidence of your CPD points on your Course Completion Acknowledgement and digital badge issued by Credly.

Enrol at any time and study on your own terms. Assessments are designed to improve comprehension rather than test the recall of facts in a timed setting.

We're here to help, whenever and wherever you need it. Access expert support from a tutor by email or phone (Mon-Fri) or reach us on live chat, 7 days a week.

Our courses are designed in collaboration with institutions, employers and industry experts to equip you with practical, real-world skills that will advance your career and broaden your mind.

Choose how and when you pay for your course. Pay upfront with your credit card or Apple Pay, set up a flexible payment plan or use Afterpay or Latitude Pay to buy now, pay later.

Industry
Aligned

Upon successful completion of this course you will receive a course completion acknowledgement and short form credential for: Conflict Management.

We are CPD endorsed. Completing CPD endorsed learning gives you CPD Points. These points are recognised by employers. You will receive evidence of your CPD points on your Course Completion Acknowledgement and digital badge issued by Credly.

Click here to find out more about CPD

CPD stands for Continuing Professional Development (CPD) and is the term used to describe the learning activities professionals engage in to develop and enhance their skills and knowledge. Completing CPD endorsed learning gives you CPD Points. These points can then be used in your portfolio/resume or future career as a professional. Online Courses Australia is endorsed with the CPD Service.

1.5 CPD POINTS

Digital Badge (Credential)

Along with your OCA Course Completion Acknowledgement, you'll also receive a Digital Badge (from Credly).

What will a Credly digital badge issued by Online Courses Australia do for you?
A quality credential clearly explains what you can do, what you did to earn this and who says you earned it. It is more than a piece of paper.

The digital version of a credential is easy to share online.
The digital version of a credential is secure.
This is a trusted method for real-time verification; it is not self-reported.
You'll see direct connections between skills and jobs.

Unlock your potential and enhance your professional opportunities with these features:

Share your digital badge via LinkedIn and other social platforms
Share your digital badge to a mobile wallet for on-the-job credential verification
Customise your Micro-Credential(s)
Accept, view and share your digital badge in your local language
Access labor market insights for your desired industry

Learn more about how this works

Delivered 100% online, no classroom required

Instant access (simply enrol online, anytime)

Assessments are short answer and multiple choice

Fast turnaround on marking (within 1 business day)

One on one mentor support

Live chat, 7 days a week

Conflict Management

Course Delivery & Start

Start anytime flexible study

Course mentor

Real-world mentor with industry experience

Do you have any questions?

Call 1300 611 404

Enrol Now

Buy Now Pay Later

Interest Free
Lifetime Access
Unlimited Support

Fortnightly Payment

$149.75

Use Afterpay at Checkout.

Eligibility Applies.

Make 4 interest free payments of $149.75 AUD fortnightly.

Total Cost $599

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Best Deal

One Easy Payment
Lifetime Access
Unlimited Support

Upfront Payment

$795 $599

Total Cost $599

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Weekly Payment Plan

Interest Free

No Credit Check
Lifetime Access
Unlimited Support

Weekly Payment

$15

$15 per week for 53 weeks
Flexible first payment date
(within 7 days)

Total Cost $795

Add to Cart

We want you to love what you’re learning!

If your course isn't the right fit, we offer a 7-day cooling-off period so you can either switch to another course or get your money back. No pressure, no hassle — just real flexibility. It's why thousands of students choose OCA for their learning journey.

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