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Advanced Sales & Customer Service Cred

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Dollar Sign Payment Plan From Only $15 per week
60 Study Hours
Lifetime Access Available Worldwide
$795 $599
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Learn the customer service skills you need to improve your current job opportunities. Combine your love for people and service with a career in events, hospitality or tourism. Stand out from the crowd and invest in yourself. Make the change happen today.

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"This course was very enjoyable, easy enough to follow and went into good depth, increasing my knowledge of customer service across multiple industries. Will definitely help me with future career prospects. Easy way to study so much so I'm now going to attempt a diploma!" - Christopher

This course prepares you for work in a range of possible job opportunities such as the front of house, in activities, in marketing, consulting, room service, food service and more.

If you want to enhance the customer service experience or simply improve your skills in this area, enrol in this course and make the change happen today.

More Content. More Skills. More Value.

All lessons are presented in step-by-step learning modules perfect for studying at the pace that suits your lifestyle. 

Enrol now to get instant access to this course and start learning right away.

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Why students love learning with us

We don't use dense academic text books. Instead, we design digestible step-by-step modules and high-quality video sessions, backed by 24/7 tutorial support. The lessons are all taught on demand, and assessments are generally short answer or multiple-choice and can be re-taken as many times as needed. They’re perfect for people with busy lives and families who want to better themselves while unlocking better opportunities.
We are CPD endorsed. Completing CPD-endorsed learning gives you CPD Points. These points are recognised by employers. You will receive evidence of your CPD points on your Course Completion Acknowledgement and digital badge issued by Credly.
Enrol at any time and study on your own terms. Assessments are designed to improve comprehension rather than test the recall of facts in a timed setting.
We're here to help, whenever and wherever you need it. Access expert support from a tutor by email or phone (Mon-Fri) or reach us on live chat, 7 days a week.
Our courses are designed in collaboration with institutions, employers and industry experts to equip you with practical, real-world skills that will advance your career and broaden your mind.
Choose how and when you pay for your course. Pay upfront with your credit card or Apple Pay, set up a flexible payment plan or use Afterpay or Latitude Pay to buy now, pay later.
Certificate
Industry
Aligned

Upon successful completion of this course you will receive a course completion acknowledgement and short form credential for: Advanced Sales & Customer Service Cred.

  • In a resort overseas
  • On a cruise ship
  • In a ski resort
  • At a beach resort
  • In a fancy 5-star hotel
  • At a country motel

Delivered 100% online, no classroom required

Instant access (simply enrol online, anytime)

Assessments are short answer and multiple choice

Fast turnaround on marking (within 1 business day)

One on one mentor support

Live chat, 7 days a week

Interact With Customers

Provide Service to Customers

Enhance the Customer Service Experience

Manage Quality Customer Service

Sell to the Retail Customer

Make a Presentation

Establish and Conduct Business Relationships

Prepare & Present Proposals
 

Course Delivery & Start

Start anytime flexible study
 

Career Salary Range

$40,000 - $110,000
 

Course mentor

Real-world mentor with industry experience

Do you have any questions?

Call 1300 611 404
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  • Lifetime Access
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Fortnightly Payment
$149.75
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Make 4 interest free payments of $149.75 AUD fortnightly.
Total Cost $599
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  • One Easy Payment
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Upfront Payment
$795 $599
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Total Cost $599
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Weekly Payment Plan

Interest Free

  • No Credit Check
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Weekly Payment
$15
$15 per week for 53 weeks
Flexible first payment date
(within 7 days)
Total Cost $795
We want you to love what you’re learning!
If your course isn't the right fit, we offer a 7-day cooling-off period so you can either switch to another course or get your money back. No pressure, no hassle — just real flexibility. It's why thousands of students choose OCA for their learning journey.

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Events & Hospitality

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